Browse FAQs
Find answers to common questions about uploads, verification, exports and security.
Browse FAQsSupport Centre
Find answers, get help or share feedback with our team.
Find answers to common questions about uploads, verification, exports and security.
Browse FAQsContact our support team for help with statements, exports or your account.
Typically replies within 1 business daySuggest improvements, request features or report issues to help us improve.
Open Success Convert turns financial statements into accounting-ready transaction data.
Upload a statement, let AI extract and verify the transactions, review anything that needs attention, then export the results for bookkeeping, reconciliation and reporting.
Open Success Convert is built for accountants, bookkeepers, businesses and finance teams.
If you're spending time manually entering statement data, preparing imports or reconciling transactions, Open Success Convert helps automate the process.
Getting started is simple:
No manual data entry. No complicated setup.
Most statement conversion tools stop at extraction.
Open Success Convert goes further by verifying extracted data, identifying potential issues, guiding review and re-verifying changes before export.
Instead of simply converting statements, Open Success Convert helps you review, validate and export transaction data with greater confidence.
Yes.
You can start converting statements immediately without creating an account.
Free usage includes:
Your remaining allowance is always displayed in your workspace.
See the Pricing page for the latest usage limits and upcoming plans.
No.
You can upload and convert statements straight away — no sign-up required.
Creating a free account unlocks additional usage and lets you access recent statement history, making it easier to continue where you left off.
Once you've used your available free allowance, you'll need to wait for your next 24-hour refresh or upgrade when paid plans become available. For free accounts, the 24-hour refresh cycle starts from the time you create your account.
Your remaining allowance is always displayed in your workspace.
Coming soon.
We're currently focused on giving users generous free access while continuing to improve Open Success Convert.
Additional plans and higher usage limits will be introduced in the future.
Open Success Convert supports a wide range of financial statements, including:
As a general rule, if the document contains statement-based transaction data, there's a high chance it can be processed successfully.
Not sure if your statement is supported? Upload it and let Open Success Convert take a look.
Open Success Convert supports:
Both digital and scanned statements can be processed using the same workflow.
Open Success Convert is designed to process statements from banks and financial institutions worldwide.
There's no need to select a bank template before uploading. Simply upload your statement and AI will automatically identify and process the transaction data.
The platform is built to handle different statement formats, non-standard layouts, multiple accounts and multi-currency statements from a wide range of institutions.
Absolutely.
Open Success Convert supports scanned PDFs, photos and image-based statements.
The platform is designed to handle scanned documents, photographed statements and lower-quality images commonly found in real-world workflows. If anything needs attention, the verification workflow will flag it before export.
Open Success Convert supports statements up to 50 pages.
Whether you're processing a single account or a more complex statement, the platform is designed to handle large documents without requiring manual splitting.
You can upload:
If a file or batch exceeds these limits, you'll be asked to reduce the upload size before processing.
Yes.
Open Success Convert is designed to handle statements containing multiple accounts, account types, currencies and transaction sections within a single document.
Transactions are automatically organised and prepared for verification, review and export.
Open Success Convert extracts key transaction information, including:
Where available, Open Success Convert can also identify account information, account types and currencies from the statement.
The extracted data is structured and prepared for verification, review and export.
Once your statement is uploaded, AI extracts the transaction data and automatically runs verification checks.
If no issues are found, the statement is marked Verified and is ready for export. If anything needs attention, you'll be guided through the review workflow before exporting.
There are a few common reasons:
When processing cannot continue, Open Success Convert will display an error message explaining the issue and, where possible, how to resolve it.
Verified means the statement is ready for export.
Open Success Convert completed the verification process and no transaction amount mismatches were identified.
Review Recommended means one or more transaction amount mismatches were identified during verification.
Open Success Convert recommends reviewing the statement before export and will guide you directly to the relevant transactions.
It means your statement was processed successfully and is ready to review or export.
Some files do not include the reference data needed for an automatic amount check, so they may appear as Processed · Ready instead of Processed · Verified.
You can still review the extracted transactions and export them when ready.
Review the highlighted transactions before export.
Open Success Convert will guide you directly to the relevant areas so you can quickly review, correct and confirm the extracted data.
Absolutely.
Open Success Convert lets you compare extracted transaction data directly against the original statement during review.
This makes it easy to inspect highlighted transactions and confirm the extracted data before export.
Open Success Convert takes you directly to the transactions that need attention.
Highlighted transactions include a clear error message explaining the issue, so you can quickly review, correct and re-verify the statement before export.
Yes.
You can edit extracted transaction data directly within the review table.
When you're finished making changes, click Save to update the statement and trigger a new verification cycle.
Yes.
You can update account information, account assignments and currencies during review whenever adjustments are needed.
When you're finished making changes, click Save to update the statement and trigger a new verification cycle.
Yes.
Move transactions between accounts during review if they need to be reassigned before export.
When you're finished making changes, click Save to update the statement and trigger a new verification cycle.
Yes.
If the correct account doesn't already exist, create a new account and assign transactions without leaving the review workflow.
When you're finished making changes, click Save to update the statement and trigger a new verification cycle.
Yes.
Add missing transactions or remove incorrect ones before export.
When you're finished making changes, click Save to update the statement and trigger a new verification cycle.
Open Success Convert automatically re-verifies the statement using the latest data.
The verification status is updated based on the outcome of the new verification cycle.
Statement Export creates a spreadsheet for a single statement.
All extracted transactions are exported into a single worksheet, preserving the structure of the original statement.
You can access Statement Export by clicking the Export action for a statement in the statements table, or by clicking Export from the review page toolbar.
Combined Export lets you export one or more statements together.
Select the statements you want to export, then click Combined Export from the statements table toolbar.
Choose between a Workbook Export for review and analysis, or an Import Ready ZIP for importing data into accounting software.
Workbook Export is one of the export options available through Combined Export.
It creates an Excel workbook designed for review, reconciliation and analysis.
Transactions are automatically organised into separate worksheets for each account, account type and currency combination, making it easy to analyse data across multiple statements while keeping related transactions together.
Import Ready ZIP is one of the export options available through Combined Export.
It creates CSV or QIF files designed for accounting software imports.
Each file contains transactions for a single account, account type and currency combination and can be generated in Generic CSV, Xero, MYOB QIF, QuickBooks, Sage or Zoho Books format.
The exported files are ready for upload into the selected accounting software.
Statement exports preserve the structure of the original statement.
All extracted transactions from the statement are exported into a single worksheet, making it easy to review, analyse or share an individual statement.
Workbook Export organises transactions into separate worksheets for each account, account type and currency combination.
This makes it easy to analyse, reconcile and review transactions across multiple statements while keeping related data together.
Import Ready ZIP organises transactions into separate files for each account, account type and currency combination.
The exported files are generated in the selected format and are ready for upload into Generic CSV, Xero, MYOB, QuickBooks, Sage or Zoho Books workflows.
Yes.
Open Success Convert supports Xero-compatible CSV exports through Import Ready ZIP.
Select Xero when generating an Import Ready ZIP and the exported files will be prepared for Xero import workflows.
Yes.
Open Success Convert supports MYOB-compatible QIF exports through Import Ready ZIP.
Select MYOB when generating an Import Ready ZIP and the exported files will be prepared as QIF files for MYOB import workflows.
Yes.
Open Success Convert supports QuickBooks-compatible CSV exports through Import Ready ZIP.
Select QuickBooks when generating an Import Ready ZIP and the exported files will be prepared for QuickBooks import workflows.
Yes.
Open Success Convert supports Sage-compatible CSV exports through Import Ready ZIP.
Select Sage when generating an Import Ready ZIP and the exported files will be prepared for Sage import workflows.
Open Success Convert supports Zoho Books-compatible CSV exports through Import Ready ZIP.
Select Zoho Books when generating an Import Ready ZIP and the exported files will be prepared for Zoho Books import workflows.
Yes.
Protecting your financial data is a core part of how Open Success Convert is built.
Statement data is encrypted during transfer and storage, and access is restricted to authorised systems only. Registered user statements are automatically removed from the workspace after 3 days.
Open Success Convert uses encryption, secure storage and controlled access measures to help protect sensitive financial information.
Your data is protected throughout the upload, verification, review and export workflow.
Anonymous sessions do not retain statements after the session ends.
For registered users, statements remain available in the workspace for up to 3 days before being automatically removed.
Yes.
You can delete individual statements or remove multiple statements at once from the workspace.
Deleted statements are immediately removed from your workspace and are no longer accessible through Open Success Convert.
No.
Your statement data is not sold or shared with third parties.
Open Success Convert uses trusted cloud infrastructure providers to securely process and store data required to operate the service.
You can view the Privacy Policy at any time using the link in the website footer.
The Privacy Policy explains how data is collected, processed, stored and protected when using Open Success Convert.
Need help? We're here to help.
Submit a request through the Get Help form and provide as much detail as possible about the issue you're experiencing. Our team will review your request and get back to you as soon as possible.
We aim to respond to all support requests within 1 business day, and most requests receive a response within a few hours.
Response times may vary depending on support volume and the complexity of the issue.
Absolutely.
We welcome feature requests, product suggestions, usability feedback and bug reports.
Use the Feedback form to share your ideas and help shape future improvements to Open Success Convert.
If you provide an email address, you may also be entered into our monthly feedback appreciation draw, where one participant receives 50 free pages.
If you provide an email address, we may contact you to ask follow-up questions, provide updates or let you know when a requested feature becomes available.
Feedback can also be submitted anonymously if you prefer not to receive a response.
Need assistance with Open Success Convert? Send us a message and we'll get back to you as soon as possible.
We value your input! Help us make Open Success Convert better by sharing your ideas, suggestions or reporting issues.
We'll respond by email.
We review all feedback and feature requests to help improve Open Success Convert.